Cash and Voucher Assistance

Slovak Red Cross Cash Assistance for People with Chronic Diseases Displaced from Ukraine

Thank you for your interest in the Red Cross funded cash assistance program for people with chronic diseases. Please be informed that the registrations are closed as of 23.8.2023, since the program reached its full capacity.

Those who registered until 23.8.2023 will receive information on their application status within 4 days through Access RC application notifications.
You can still create an account in AccessRC app; however, creating and account in the app does not mean that you are registered for a cash assistance.
To be aware of the programs, you can always check, also the Slovak Red Cross official webpage – and the Access RC app “programs” section.”

Program Description

The Slovak Red Cross in cooperation with the International Federation of Red Cross and Red Crescent Societies is implementing a new financial assistance programme for uninsured adults with chronic diseases who have been displaced from Ukraine after 24 February 2022 as a result of the conflict. This program is intended to enable eligible individuals to access health care. The allowance can be used for medical consultations and treatments, medicines and other expenses related to the person’s health condition, nutritional supplements, transport to medical facilities, etc.

Safety Message

Red Cross assistance is always FREE, and you should not be asked for anything in exchange.

Please do not trust or pay any person or 3rd parties who claim they can help you access this programme. If you have been asked to pay or exchange favours for assistance or know anyone who demands these, please report this to the Red Cross in any of the following ways:

  • Reach us through the Slovak Red Cross Helpline +421 910 910 116
  • Report to the Integrity Line online on, send an email to or call toll-free +41 800 437 272

Prepare to apply

1.Choose your focal point

Discuss with your family who will be submitting your application. Every individual who fit the criteria can create an account as focal point OR a focal point from the family can create an account and add the family members who fit the criteria as „family members“ to her/his account.

2. Prepare your Identification Documents

Prepare the government issued identification document with photo.

3.Download the app

The registration app is available for download for both iOS and Android. Search in Google Play or AppStore by the name “AccessRC”.

4. Create an account (you can see instructions in this video)

Video 1. – Creating a profile in the AccessRC app

5.Add your family members who meet the criteria It is a program where criteria are evaluated on an individual basis, not on a family basis, and only individuals who meet the criteria are approved.  Therefore, if your family member fits the criteria, you can add them as well.

6.Apply for cash assistance for people with chronic diseases displaced from Ukraine

Once you have an account in the app, you can select “Programs” section, find the particular program and apply. Then you need to select which family members you want to include in the application for the specific program. 

Every member of your family requires government issued identification document with photo, and in the case of the focal point he/she needs one of the following:

  • Ukraine International Passport
  • Ukraine National ID Card
  • Ukraine Driver’s License

Who can apply?

  • Temporary Protection status holder who arrived to Slovakia after 24th of Feb 2022, AND
  • Person currently living in Slovakia, AND
  • Age: 18+, AND
  • Not covered by the health insurance in Slovakia, AND
  • Diagnosis of one of the following chronic non-communicable diseases by a medical professional:
    Hypertension (high blood pressure)
    Ischemic heart disease (for example previous heart attack) 
    Dyslipidemia (for example hypercholesterolemia) 
    Heart insufficiency / Heart failure (the heart is unable to pump blood properly)
    Hypothyroidism or hyperthyroidism (thyroid gland malfunction)
    Asthma (chronic lung disease that makes it harder to breather)
    Chronic obstructive pulmonary disease (for example COPD)
    Rheumatoid arthritis (rheumatism) 
    Psoriasis, atopic dermatitis or other chronic skin condition 

What do you need to submit your application

Each person can only be registered once in the system and under only one application. Registering multiple times will result with delay in processing your application! During the application process you will need to:


The registration app is available for iOS and Android devices.

Identity Documents

  • Ukraine International Passport
  • Ukraine National ID Card
  • Ukraine Internal Passport
  • Ukraine Driver’s License

Phone number and email

The Red Cross will send notifications about your application on the app. Provide your contact details in the form (e-mail or phone number) to receive updates about your application.

Frequently Asked Questions

Information about the Cash Assistance Program:

Who Can Apply?

Why Slovak Red Cross developed a cash for health assistance?“  

Why only chronic diseases above are listed?

How much cash assistance is provided?

For how long and how often will the cash assistance be provided?

How can I apply for cash assistance?

How will I know if my application has been approved?

Information about the Application Process:

How do I apply for the cash assistance program?

Is creating an account enough to apply to cash assistance?

I don’t have a smartphone. How can I apply?

Which documents do I need?

Why are you asking for identification documents?

Why do I have to give permissions to location, camera & notifications?

How long does the process of reviewing my application take?

How will I know if my application is approved or not?

Once my application has been approved, when will I receive the payment?

What data is collected and processed by the IFRC?

Receiving Assistance:

How will I receive my cash assistance?

Contacting the Red Cross

I have a feedback, question, or complaint about the Red Cross:

If you need assistance with using the registration app or have questions or suggestions about Red Cross services, please contact the Red Cross in any of the following ways:

1. Slovak Red Cross Helpline

  • Languages options in the Helpline: Ukrainian, Russian, Slovak and English
  • Number for calls: +421 910 910 116
  • For written communication through Viber and WhatsApp: +421 910 910 116
  • E-mail:

2. Humanitarian Service Point or Community center

  • Language options: Ukrainian, Russian, Slovak and English
  • Please see the list of locations: Banská Bystrica, Čadca, Dolný Kubín, Dunajská Streda, Humenné, Košice, Liptovský Mikuláš, Michalovce, Nitra, Nové Zámky, Poprad, Prievidza, Rimavská Sobota, Topoľčany, Žilina.
  • In Bratislava you can visit the Assistance Centre at Bottova 7. Visits related to financial assistance for people with chronic ilnesses are possible from Monday – Friday at 10:00-14:00.
  • Please, see the opening hours and all the relevant information: Kancelárie prvého kontaktu / Офіси першого контакту – Slovenský Červený kríž (